Terms & Conditions

Welcome to Strativo. These Terms & Conditions govern your use of our website and any services provided by our agency. By accessing our website or engaging our services, you agree to comply with these terms. If you do not agree with any part of these Terms & Conditions, please discontinue using our website and services.

1. About Our Services

Strativo provides professional digital marketing and creative services, including but not limited to:

• Search Engine Optimisation (SEO)
• Pay-Per-Click (PPC) Advertising
• Google Ads Management
• Social Media Marketing
• Website Design & Development
• Branding & Creative Design
• AI Marketing Solutions
• Content Marketing
• Website Maintenance
• Digital Marketing Consulting

All services are provided in accordance with individual project agreements or proposals.

2. Acceptance of Terms

By using our website, requesting a quotation, purchasing a service, or communicating with our team, you confirm that you have read, understood, and agreed to these Terms & Conditions.

3. Quotes & Project Agreements

All quotations provided by Strativo are valid for 30 days unless otherwise stated.

Projects will commence only after:

• The proposal has been accepted.
• Any required deposit has been received.
• Necessary project information has been supplied by the client.

4. Client Responsibilities

Clients agree to:

• Provide accurate project requirements.
• Supply necessary content, branding assets, and website access.
• Respond to requests for feedback within reasonable timeframes.
• Review and approve deliverables promptly.

Project delays caused by missing information or delayed approvals may affect project timelines.

5. Payments

Payment terms will be outlined within your proposal or invoice.

Unless otherwise agreed:

• Deposits are required before work begins.
• Remaining balances are payable according to the agreed schedule.
• Late payments may delay project delivery.

All prices are quoted exclusive of applicable taxes unless stated otherwise.

6. Revisions

Most projects include a specified number of revision rounds as outlined within the project proposal.

Additional revisions requested beyond the agreed scope may incur additional charges.

7. Intellectual Property

Upon full payment, ownership of completed deliverables will transfer to the client unless otherwise specified.

Strativo retains ownership of:

• Preliminary concepts
• Unused design ideas
• Internal processes
• Proprietary tools
• Templates, frameworks, and reusable code developed prior to the project

Third-party assets remain subject to their respective licence agreements.

8. Third-Party Services

Some projects may rely on third-party platforms, including:

• Google
• Meta
• LinkedIn
• WordPress
• Elementor
• Hosting providers
• Analytics tools

Strativo is not responsible for outages, policy changes, algorithm updates, pricing changes, or service interruptions affecting third-party platforms.

9. SEO & Marketing Disclaimer

Digital marketing results depend on numerous factors beyond our control.

While we apply industry best practices, we cannot guarantee:

• First-page search rankings
• Specific traffic volumes
• Sales targets
• Advertising performance
• Revenue increases

Past performance does not guarantee future results.

10. Website Content

All content provided on this website is for general informational purposes only.

While we strive for accuracy, we make no warranties regarding the completeness, reliability, or suitability of any information published on our website.

11. Limitation of Liability

To the fullest extent permitted by law, Strativo shall not be liable for:

• Indirect or consequential damages
• Loss of revenue
• Loss of business opportunities
• Loss of data
• Delays caused by third-party providers
• Technical issues outside our control

Our total liability shall not exceed the amount paid for the specific service giving rise to the claim.

12. Confidentiality

We respect the confidentiality of all client information.

Project materials, business strategies, login credentials, and confidential documents will not be disclosed to third parties unless required by law or authorised by the client.

13. Project Cancellation

Either party may terminate a project by providing written notice.

If work has already commenced:

• Payment remains due for all completed work.
• Outstanding invoices must be settled before final deliverables are released.

Please refer to our Return & Refund Policy for additional information.

14. Website Availability

We aim to keep our website available at all times; however, we cannot guarantee uninterrupted access.

Temporary interruptions may occur due to:

• Scheduled maintenance
• Software updates
• Technical issues
• Circumstances beyond our control

15. Changes to These Terms

We reserve the right to update these Terms & Conditions at any time.

Any changes become effective immediately upon publication on this website. Continued use of our website constitutes acceptance of the updated terms.

16. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us.

Email: hello@youragency.com

Business Hours:
Monday – Friday
9:00 AM – 6:00 PM